Well I finally got through to Verizon by explaining it to them kind of the same way that the guy in the video did. I believe one of the guys that oversees the billing automation systems found the error in the system. Apparently there is a quick fix to do it per-account and no real update to the system. So if this goes unseen on another person's bill then they get away with it. Go figure.
So you settled it up with them, eh. I rather sue their *** for it and claim"bring my money back?!!" Teach them lesson not to do it again. Riled Up! | Debate Site