Has anyone else had crashing problems related to Adobe products? (PC)?

I have been having an annoying issue with one of my laptops. It seems to be related to viewing or using the flash plug-ins for various different things. I noticed it first watching Youtube videos. I watch maybe 3 or 4. Then, my browser freezes. If I have another program window or tab open, I get one click on it, then is freezes. If I click on start. it opens, then it freezes. If I wait long enough, which would be anywhere from 3 minutes up to an hour, the computer restarts, but no goodbye screen. More like a hard reset. No errors show up.

The machine is an HP DV6000 running Vista Home Premium, AMD Turion 64X2, 3 gigs ram. Since I have had these problems, I have:
Look in event log for errors.
Updated flash.
Uninstalled and reinstalled flash.
Tried every browser I have installed (IE, Chrome, Firefox)
Reformatted the hard drive and reinstalled fresh copy of Windows.

The most succes I have had so far is using a program that helps me located program conflicts, duplicates, and vulnerabilities called Secunia PSI. It helped me locate several versions of Flash 9 and 10 located throughout my pc including the several adobe applications I have installed.

Right now, I more like I can;t do more than 1 thing at a time without it crashing, and who wants to do that? I can't listen to music and use Photoshop at the same time or I can't watch a quick video while Dreamweaver is open. I have seen some places where they have said that their is a problem with new updates not replacing or deleting the older versions. Also, there is a statement on Adobe.com about an issue, but I do not know if it's related to my problem.

My wife has a Sony laptop, and I don't think she has any problems with at least watcing youtube or flash videos.

The irony of it all is that I have several projects on deck that can probably land me enough funds to by a new computer so that I can at least take some of the wear and tear off of my laptop.

Any insight?
Anybody else having similar problems?

Tags: adobe, amd, crash, dreamweaver, error, flash, hp., laptop, nvidia, photoshop

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Replies to This Discussion

Permalink Reply by JRela2000 on March 2, 2009 at 6:31pm: bump. I really need help; ▶ Reply to This

Permalink Reply by JT on March 2, 2009 at 6:44pm: When you uninstalled Flash did you use the Adobe Flash Uninstaller Tool?

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157; ▶ Reply to This

Permalink Reply by JRela2000 on March 2, 2009 at 6:59pm: yep; ▶ Reply to This

Permalink Reply by JT on March 2, 2009 at 7:16pm: Close any browsers that you have opened then

Navigate to: C:\WINDOWS\System32\Macromed\Flash right click on FlashUtil10b.exe and select Run As Administrator; ▶ Reply to This

Permalink Reply by JRela2000 on March 2, 2009 at 8:42pm: ok so far, this seems to be working. I'll keep you updated; ▶ Reply to This

Permalink Reply by JRela2000 on March 5, 2009 at 3:55am: Now it doesn't do it as often. I'm good if I only do 1 flash based activity at a time. And I can watch maybe 15 youtube vids. It feels like I have a limit of how much flash I can view and use and the last suggestion extended my time........; ▶ Reply to This

Permalink Reply by JRela2000 on March 10, 2009 at 8:42pm: I am still having problems. I am working off of factory settings right now. Fresh format and install. Could this be a hardware problem?; ▶ Reply to This

Permalink Reply by JRela2000 on March 11, 2009 at 10:48pm: ▶ Reply to This

Permalink Reply by Eric L. on March 12, 2009 at 2:47pm: sounds like your system isn't the issue... at least the hardware part of it.

I know that Vista has issues with Flash. I think your only left with to options, wait till Microsoft or Adobe come up with a fix (which Adobe's fix is to install the 32 bit version, but you probably know and have tried this already). Or revert back to XP. Of course there is always the option of putting up with it, but I can imagine how frustrating that would be.

Those are my thoughts and opinions on the matter. wish I had that magic wand again.

--Eric; ▶ Reply to This