Best buy and there geek group sucks.

what do you think of best buy and there Computer tech's.A Day a ago I had a virus and then on my computer and it was the baddest thing every and I clean it up in a day just buy reinstalling the os.I ask the people at best buy how much would they charge to see and fix the problem 315 bucks and they won't even do it right away a seven day waiting period.

Twitter Facebook

▶ Reply to This

Replies to This Discussion

Permalink Reply by TyphoidKitten on November 11, 2009 at 9:31pm: The ONLY reason I even step foot into best buy is to see something in person. If I like it, then i'll order it off newegg. I remember looking at laptops when my friend was getting an Ipod with his mom and the sales person said (3 times i might add) "this laptop has a max resolution of one-hundred ninety x one-hundred eighty". He also said that "laptops with the stickers are the ones with good graphics". I rest my case.; ▶ Reply to This

Permalink Reply by Link support on November 11, 2009 at 9:38pm: You know best bye adds malware to your laptop computers and desktop and then charges you 75 bucks to take it off WTF is with that.; ▶ Reply to This

Permalink Reply by Link support on November 11, 2009 at 9:40pm: I build my first computer because of that; ▶ Reply to This

Permalink Reply by zach on November 11, 2009 at 10:11pm: I like the store ok, but I don't really care for the employees.. they can be pretty dishonest, or maybe they just don't have any idea what they are talking about.; ▶ Reply to This

Permalink Reply by reaper on November 11, 2009 at 11:26pm: geek squad takes advantage of people who do not know how to work on a computer.....or are just too lazy to do it

save you money and do it yourself....plus it gives you pride in your rig :); ▶ Reply to This

Permalink Reply by CoolBreeze on November 12, 2009 at 2:17am: I must say that I like it as a store. They have a large selection and the staff has been always willing to help find what you are looking for. At least when I have been there!

As for their computer services/geek squad: To tell ya the truth I have never even gone over and looked at what they have to offer. I have never had a reason too, I have either always fixed any problem that I had on my own or asked one of my friends to help out.; ▶ Reply to This

Permalink Reply by EEVIAC on November 12, 2009 at 11:54am: http://www.geeksquad.com/services/computer/service.aspx?id=2917

$150 to basically plug it in!!!
Oh and this is my favorite part.
"Organize wires and cables with your cable ties (ties not included)"
Are you kidding me? That's a joke inside of a joke.
"We can cable tie all your cables for you...do you have any cable ties?"; ▶ Reply to This

Permalink Reply by reaper on November 12, 2009 at 4:10pm: if they ran cables through the walls and ceilings then it might be worth it.....otherwise meh still a ripoff; ▶ Reply to This

Permalink Reply by CK13 on November 12, 2009 at 12:18pm: i work in the IT field, and while I don't mean to put down anybody, i know that at the local best buys in our area we considered the geek squad a joke, made up of people who think they know more than they really do (to be fair, i'm sure there are some really talented people out there who deserve better than to be trapped in the retail hell known as best buy, but for the most part, the geek squad workers in my area always end up being the guys who think they know it all just because they once opened up a computer or installed a driver. these are the same people who ask why at my last job we bought dell computers instead of building them ourselves (my answer was because I never had the time to build 600 computers)or that if he were to ever get my job the problems that occur now would never happen. like i said, i'm sure there are some people that are in geek squad that know their stuff, but as for the rest, its not actually fixing the product as much as its just wiping it out completely and starting over, which in some cases is not needed, and in the end you are overcharging for doing something that didnt' always need to be done, such as formatting a hdd when running a virus/trojan/malware removal application would do the trick; ▶ Reply to This

Permalink Reply by CK13 on November 12, 2009 at 1:18pm: i think in the end, its a matter of reading the instructions or looking online for some type of guide to tell you cabling, etc, or ask a friend or family member, there has to be someone who can help you (in my family, i'm "that guy"); ▶ Reply to This

Permalink Reply by Cookenstein on November 12, 2009 at 6:59pm: I could never let geek squad (which by the way is an insult to Geeks everywhere) touch my computer, and the price is nothing short of theft, cause all they will do is exactly the same thing, an unattended OS reinstall.; ▶ Reply to This

Permalink Reply by DTM on November 12, 2009 at 7:16pm: I had a friend that had an HP under warranty, hard drive crashed, she sent it in under warranty, they fixed it free alright, and in the process wiped out all her valued photos and data, they basically wiped the drive clean and reinstalled, she was pretty upset. And yes, people SHOULD back up, but most don't until AFTER disaster. I dont know that any of the upper end driod repair shops care one ratz azz about you or your computer, just your $$$. This is one tech that is NOT like that. I treat evey customer as an individual, a real live human being that cares about their pride and joy. Too bad one doesn't ALWAYS get appreciated for it though... :D; ▶ Reply to This